DIRECTIONS Saint Louis is committed to offering you, our valued customer, the easiest, friendliest and most convenient Customer Service! In doing so, when you call DIRECTIONS Saint Louis you will always receive a LIVE Customer Care representative! Our offices are open from 9:00 a.m. to 4:00 p.m. (Central Time) Monday – Friday. After-hours and weekend voicemail is also available. Excellent Customer Service⦠Just one more reason to experience the Directions Difference!